Executive Summary
After years of buying fresh leads, Agent Maria Lopez still had a “dead” CRM segment 2,148 contacts strong—unresponsive for 6 + months. With market competition tightening and ad costs rising, she needed revenue fast without another spend spree.
By deploying Alfacreators’s AI voice-caller and a three-phase smart-drip workflow inside our all-in-one CRM, Maria re-engaged 476 contacts (22.2 %), booked 76 listing & buyer appointments, and closed four transactions—$43,580 GCI—in just 21 days. The campaign proved that dormant data can beat new-lead purchases in speed, ROI, and certainty.
1 | Introduction
Client Background Maria Lopez, solo residential agent, Phoenix AZ, eight years licensed, mid-six-figure producer. Database ≈ 5 k leads; only 15 % touched in the last 90 days.
Market Context Phoenix inventory down 14 % YoY; pay-per-lead costs up 37 %. Agents turning to remarketing and automation for margin protection.
Case-Study Purpose Show how AI-powered revival of stale contacts generates immediate, measurable commission without fresh ad spend.
2 | Challenges & Objectives
2.1 Challenges
Pain Point | Detail |
---|---|
Dormant Leads | 2,148 contacts with no opens, clicks, or calls since ≥ 180 days. |
Time Strain | Maria handled 100 % follow-up manually—averaging 3 hrs/day. |
Cash Flow | Needed closings inside 30 days to fund Q3 marketing. |
2.2 Objectives & KPIs
- Re-engagement rate ≥ 15 % of dormant segment.
- Average response-to-appointment under 5 minutes.
- ≥ $25 k Gross Commission Income (GCI) within 30 days, without buying new leads.
3 | Solution
3.1 Strategy Development
- Audit old CRM tags → grouped by source & last activity.
- Layered Outreach: AI voice first (pattern-interrupt), then SMS, then dynamic-content email.
- Fast-lane Routing: Any positive intent call → instant calendar booking via Zapier link.
3.2 Implementation Timeline
Day | Milestone |
---|---|
0-1 | Data hygiene + tag legacy leads “Revive21.” |
2 | Custom GPT prompts loaded into AI Caller (Alfacreators AI). |
3-4 | 3-step email/SMS drip built in Alfacreators CRM. |
5 | Campaign go-live—AI placed 350 calls/day × 6 days. |
6-10 | Speed-to-lead script triggered 24/7, Maria auto-confirmed appointments. |
11-21 | Offer/objection nurturing & contract execution pipeline. |
3.3 Tools & Technologies
- Alfacreators CRM – single platform for tagging, drip logic, and reporting.
- Alfacreators AI Caller – natural-language, context-aware inbound/outbound handling.
- N8N – one-click slot reservations & Google Calendar sync.
4 | Results & Outcomes
4.1 Quantitative Highlights
Metric | Target | Achieved | Delta |
---|---|---|---|
Re-engagement Rate | 15 % | 22.2 % | +7.2 pp |
Avg. Response→Appointment | < 5 min | 4.2 min | ✓ |
Appointments Booked | 50 | 76 | +52 % |
Deals Closed (21 days) | 2 | 4 | +100 % |
30-Day GCI | $25 k | $43,580 | +74 % |
New-lead Spend | $0 | $0 | – |

Figure 1 below plots daily appointments vs. AI call volume.
(Insert simple appointments-per-day bar chart here.)
4.2 Qualitative Wins
- Confidence Boost: “I stopped dreading my untouched CRM list.”
- Work-Life Balance: Saved ≈ 2.5 hrs/day; able to attend every school drop-off during the test period.
- Process Insight: Learned which lead sources age well (portal leads) vs. decay (open-house sign-ins).
4.3 Against Objectives
All KPIs exceeded; unexpected bonus: Maria revived referral loops—two of the four closings originated from revived leads who referred friends.
5 | Conclusion
Reviving “cold” contacts through AI calling plus intelligent drip nurturing can outperform fresh-lead purchases in speed, cost, and ROI. Maria converted unused data into $43 k revenue in 21 days, regained family time, and built a repeatable framework for future slow quarters.
Key Takeaways
- Dormant ≠ Dead: Leads 6-12 months idle can still convert with the right stimulus.
- Speed Still Wins: Sub-5-minute response multiplies appointment rate.
- Unified Stack: One platform cuts friction and boosts follow-through.
Long-Term Impact
Maria now schedules a quarterly Revive Sprint and projects an additional $150 k annual GCI purely from existing data.
6 | Recommendations
- Scale: Run Revive Sprint every 90 days; expand AI caller hours to early evenings.
- Segment: Tag revived leads by intent (buyer/seller/investor) for tailored drips.
- Complement: Layer a small retargeting ad budget ($10/day) to warm revived contacts between calls.
7 | Client Testimonial
“I always thought old leads were a sunk cost. In three weeks Alfacreators turned them into four closings and freed up my mornings with my kids. It’s the easiest money I’ve made in real estate.”
— Maria Lopez, REALTOR®, Phoenix AZ